Q1: What's the brand name of MO1 mobile phone?
A1: The brand name of MO1 mobile phone is Imaginarium.
Q2: What's the standard package for MO1 mobile phone?
A2: The standard package for MO1 include: one MO1 handset, one CD, one user manual, one warranty card, one service guide, one charger, one battery, one screwdriver, one USB data cable, one hanging rope.
Q3: What's the target consumer group of MO1?
A3: MO1 is a mobile phone designed specially for children. The operation of the phone is very easy.
Q4: Can MO1 send out / receive SMS?
A4: MO1 can receive SMS. But it can’t send out SMS.
Q5: How to unlock the phone? Is it possible to set time for auto keypad lock?
A5: Press left blue key first, and then press menu key in the middle for unlock.
Q6: How many contact phone numbers can be stored in MO1?
A7: The number of contact phone numbers stored depends on SIM card capacity. All contact phone numbers are stored in SIM card.
Q7: How many SMS can be stored in MO1?
A7: The number of SMS stored depends on SIM card capacity. All SMS are stored in SIM card.
Q8: How to connect mobile phone and PC for synchronization?
A8: Put CD into PC for software installation. After that, use USB data cable to connect phone and PC (keep the phone on). The phone will show that connection to PC is set up.
At the first time, PC will remind there is new hardware found.
Select "No, not this time", press "next"
Select "install from the list or designated path(advance)", press "next".
Select "Don’t search, I select drive program by myself", press "next".
Select that drive program, press "next".
Select "continue". ( key CD in CD rom)
Last, click "finish".
Open synchronization software, select personal info management. The software will read the contents in SIM card.
Q9: How to use synchronization software to change info in contact list?
A9: After use synchronization software to connect phone and PC, select read from phone, then change info and select transmit to phone.
Q10: How to add contact number to the list via synchronization software?
A10:
Put cursor in empty entry of contact list, and then press "change"
The above interface will be displayed. Now input new contact name and phone number and then press "submit".
Q11: Is it possible to receive call during the connection with PC?
A11: Yes. It is possible to receive call when the phone is connected with PC.
Q12: Is it possible to change the ring tone?
A12: No. it is not possible.
A13: Why sometimes it is not connectable when I dial MO1? But sometimes I use another phone to call MO1, it can be accessed.
A12: If the number you use to call MO1 is not in MO1's contact list, then this number will be rejected by MO1
.
A14: Can MO1 dial those numbers not stored in contact list?
Q14: No. MO1 can only call those numbers stored in contact list. For those numbers outside the list, it is not possible to access.
Q15: Is it possible to change the date format in standby mode? How to set time?
A15: Press menu key in the middle, select bottom, select star and press OK. Go to time and date setting to change format for time and date.
Q16: How to use another mobile phone to set MO1's contact list
A16:
According to the last four numbers of MO1 IMEI code to edit for example 1211, location, name, number. Then send SMS to MO1.
A17：GSM900/1800Mhz
Q17: Which band does MO1 support?
A17 GSM900/1800Mhz
Q18: What's the talk time of MO1?
A18: Under the biggest power, the continuous talk time is 1.5hr. Usually the continuous talk time can last 3hr.
A19： Li-ion 3.6V 700mAh
Q19: What's the capacity of battery?
A19: Li-ion 3.6V 700mAh
Q20: What's the SIM capacity MO1 supports?
A20: 3V, 16K, up to 128K；up to 14 characters for name; up to 20 digits for number.
Q21: How to check IMEI code?
A21: Follow the steps below:
Press 9-9-1-0-1-0-1 (long press the last "1"), and the press key "6", press up and down key to view.
Q22: Emergency Call key function
A22: After press red side key, press call key to make call. The phone will call one by one from the first number to the fifth number in white list rotationally till there is one call is picked up. Press the red front key to stop call during calling. At the same time, the phone will call next number after operator reminds timeout if callee doesn't pick up phone call.
MK520 WN510 F&Q
Q1：How to set up mobile phone for visiting internet?
A1: Fist, ask customers if they have applied GRPS function.
Go to standby mode, select menu - select Settings - select Network Setting - Internet Setting -
select - CMCC WAP (if there is no newly set up) - press: option - GPRS setting - APN (input: cmwap) - go back to standby mode - menu - entertainment - value-added service - WAP - setting - connectivity - proxy (input 10.0.0.172) - proxy port (input: 9201) - turn off and turn on after saving
Q2: Why SMS can't be sent out?
A2: 1. Check if there is any unpaid bill.
2. standby mode - menu - info - SMS - SMS setting - message centre - select the firest centre (input code : ask operator for this code)
Q3: Why the phone can't send out or receive MMS?
A3: 1. Check if GRPS is available.
2. Make sure internet is accessible.
3. Standby mode - info - MMS - MMS setting - select CMCC MMS - change - network setting - MMS centre (input: http://mmsc.monternet.com) - proxy address (input: 10.0.0.172) - procy port (input: 9201)
4. Restart the phone after finishing setting.
5. The size of MMS subject to operator. Currently 50K.
Q4: How to display contact list stored in SIM card?
A4: standby mode - menu - phone book - address book setting - phone book option - select: SIM phone book
Q5: How to display contact list stored in phone memory?
A5: standby mode - menu - phone book - phone book setting - phone book option - select: intelligent phone book
Q6: Why MP3 file stored in TF card can't be displayed?
A6: 1. MP3 file must be stored in MP3 folder of memory card.
2. If MP3 folder has not been set up, format TF card is needed. Follow these steps: standby mode - menu - tools - format T-FLASH care - OK
Q7: How to check the capacity of memory card?
A7: standby mode - my stuff - memory status - phone memory means capacity status of phone, T-FLASH means capacity status of TF card.
Q8: I have downloaded JAVA program, but I can’t find it. How to open the program?
A8: standby mode - menu - amusement park - game and application - inside - JAVA program - preset - select ok
Q9: Why SMS box is full with only around thirty messages?
A9: SMS are stored in SIM card. If you want to store more messages, you can move them into SMS folder after finishing reading.
Q10: How to read SMS stored in folder?
A10: standby mode - message - SMS - SMS folder
Q11: How many SMS in total can be stored?
A11: The storage of SMS relates to memory. The capacity for SMS storage depends on the size of memory.
Q12: Why MP4 can't be played or why there is only sound but no image?
A12: Not all MP4 can be played because of the hardware limitation. It is possible that those MP4 with many frames played within every second can’t be played. We suggest you use software in TF card to transform MP4 file. After that MP4 should be played well.
Q13: How to synchronize phone with PC?
A13: 1. A data cable with USB point in one side and earphone port in another side is needed.
2. Keep the phone turn on and connect to PC.
3. Steps for phone: standby mode - menu - phone book - PC synchronization - press OK
4. Steps for PC: install synchronization software and driving program
Q14: How to make the phone used as a U drive?
A14: 1. Connect the phone with PC using a data cable with USB port both sides.
2. Keep the phone turn off.
3. You now can see all contents stored in U drive in "Portable drive" of "My computer".
Q15: Why the time is so short for every record? Is it possible to make every record time longer?
A15: The duration for every record is 70 seconds. It is the design of the phone. How many records can be made depends on phone memory.
Q16: Why the picture I take is not same with the picture displayed in phone screen?
A16: The camera resolution of the phone is 130W pixels. The largest resolution supports 1280*960 pixels. Because of the limitation of phone screen size, the image may become a little bit abnormal if you use the largest resolution. When you transform the image to PC, it should be displayed well. To avoid such problem, you can set the phone as below when you use camera: select option - resolution - change to others.
Q17: How to input "+" in editing SMS?
A17: When you edit SMS, press # to change input method to 2As, hold "0" key till "+" appears.
Q18: How to receive FM radio?
A18: An original headset is needed for receiving radio and headset battery should be kept full.
Q19: What can I do if I forget the password set for the phone?
A19: Please bring the phone to local service centre.
Q20: PUK code is required for some function setting. What's my PUK code?
A20: PUK code is related to SIM card. Please check with SIM card operator.
Q21: How to set group ring tone?
A21: standby mode - menu - phone book - phone book setting - group setting - select one group - option - select ring tone (only preset ring tone can be set as group ring tone. Downloaded music is not available for group ring tone.)
Q22: How to set contact person into group?
A22: standby mode - menu - phone book - view phone book - select contact person - option - select group
Q23: I could roll message up and down when reading. But now it does not work. How can I do?
A23: You need to turn on the rolling text function. Follow the steps: standby mode - menu - settings - interface setting - text rolling - turn on
Q24: How to display the date besides displaying the time ?
A24: standby mode - menu - settings - interface setting - clock display - select: date
Q1：How to set up mobile phone for visiting internet?
A1: 1. Check if GRPS is available. Internet can be accessed only when GRPS is turned on.
2. standby mode - menu - amusement park - Disney internet surf - WAP - Settings - Edit setting - select: China Mobile WAP - edit setting: network account selection: GRPS - option - China Mobile GRPS
3. standby mode - menu - amusement park - Disney internet surf - account info - GRPS - China Mobile GRPS - edit - GRPS connection: input cnwap.
Q2: Why SMS can't be sent out?
A2: standby mode - menu - info - SMS - SMS setting - mode setting - mode - edit - input service centre code provided by operator in the second row.
Q3: Why the phone can't send out or receive MMS?
A3: 1. Check if GRPS is available.
2. Make sure internet is accessible.
3. Standby mode - info - MMS - MMS setting - server setting - select China Mobile MMS - edit setting - input homepage: http://mmsc.monternet.com netork account select: China Mobile GRPS
4. Restart the phone after finishing setting.
5. The size of MMS subject to operator. Currently 50K.
Q5: I don’t want to receive some calls. How to set up?
A6: You may put those phone number into black list of incoming call. Follow the steps: standby mode - menu - system settings - call setting - incoming call black list - input phone number
Q6: Why my phone can only receive call, can’t dial out?
A6: Go to standby mode and check if there is L2 displayed in the top left corner. If yes, then follow the steps: standby mode - menu - system setting - call setting - line change - select line 1
Q7: How to activate Bluetooth for MK521?
A7: 1. standby mode - media centre - Bluetooth - activate Bluetooth
2. seach Bluetooth equipments
3. set match code
4. if match code is same with connected phone, code match finished
Q8: Why can I find out those pictures sent from other phone via Bluetooth?
A8: standby mode - media centre - Bluetooth - setting - file transmitting setting - search from my stuff according to the path set here
Q9: How to make set up for receiving/sending email?
A9: standby mode - email - mail setting - mode - edit - in/out server setting according to the server of mail address
Q10: How to store contact person in SIM card or phone memory?
A10: standby mode - phone book - settings - storage setting - select: phone/SIM
Q11: How to set up fast access key?
A11: standby mode - settings - phone setting - designated function key - set fast access key for top, bottom, left and right key.
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